Pricing – ActiveCalls

Choose the right plan for your team

Enjoy a range of features designed to enhance your inbound and outbound calling experience.

Basic

Perfect for small teams starting out. Includes essential features:

Talk to Sales

$29

per user/month

Standard

For growing businesses needing smarter tools. Enjoy:

Talk to Sales

$59

per user/month

Enterprise

Built for large-scale teams. Unlock premium features like:

Talk to Sales

$119

per user/month

Compare plans

Transparent pricing for every stage.

Basic

$29/mo

Standard

$59/mo

Enterprise

$119/mo

Voice Outbound

Make calls to customers from your system.

Voice Inbound

Receive calls from customers on your system.

DID Numbers

Direct numbers routing calls to a specific team or individual.

Call queue

Organise and hold incoming calls until an agent is available.

Call quality monitoring

Track and evaluate call performance to ensure clear communication.

WebRTC Calling

Make and receive calls directly through your web browser.

CDRS

Detailed records of call activity for tracking and analysis.

24/7 Global Support

Round-the-clock assistance available anywhere in the world.

Analytics

Insights and data to track, measure, and improve call performance.

Auto-attendant (IVR options)

Automatically direct callers to the right department or agent.

Call Parking

Temporarily place a call on hold and retrieve it from another device or extension.

Call Waiting

Alerts you to an incoming call while you’re already on another call.

Call Recording

Capture and store calls for training, compliance, or future reference.

Call Supervision (spy/Whisper/Barge-in)

Monitor calls silently, coach agents privately, or join calls when needed.

Conferences

Host group calls to connect multiple participants in real time.

Call Transcription

Convert spoken conversations into written text for easy review and analysis.

Have a question?

Whether you’re curious about features, setup, or how ActiveCalls works for your business, check out our FAQs.

Contact Sales

What is ActiveCalls?

ActiveCalls is a cloud-based voice communication platform designed to help businesses connect better. It simplifies call management with features like smart routing, real-time analytics, and flexible voice plans. Whether you’re handling high call volumes, scaling your team, or just need reliable tools to stay connected, ActiveCalls makes communication effortless – anytime, anywhere.

Who is ActiveCalls designed for?

ActiveCalls is designed for businesses of all sizes – from startups to global enterprises – looking to streamline their communication. Whether you’re managing a small team, scaling operations, or handling high call volumes, our platform adapts to your needs with flexible plans, advanced features, and global scalability. It’s perfect for companies that prioritise efficiency, reliability, and seamless customer interactions.

How does ActiveCalls ensure call quality?

ActiveCalls ensures crystal-clear call quality with advanced cloud-based technology. Our platform uses regional data centers to minimize latency, reduce dropped calls, and deliver smooth audio, no matter where you or your customers are located. Plus, features like call quality monitoring let you track and optimize performance in real time, so every conversation sounds its best.

What features does ActiveCalls offer for call management?

ActiveCalls offers a range of features to make managing calls simple and efficient, including:

* – Smart call routing to direct calls to the right team or agent.
* – Call queues to organize and prioritize inbound calls.
* – Auto-attendant (IVR) for interactive menus that guide callers.
* – Call forwarding to redirect calls to the right device or team member.
* – Call screening to filter and prioritize incoming calls.
* – Internal voice calls for free communication within your team.

These tools are designed to help your team handle calls smoothly, reduce missed opportunities, and keep your customers happy.

Can I monitor and coach calls in real time?

Yes, with ActiveCalls, you can monitor and coach calls in real time using our call supervision tools available on the Standard and Enterprise plans. Features like spy, whisper, and barge-in let supervisors listen to calls, provide guidance to agents without the customer hearing, or join the conversation when needed. It’s the perfect way to improve team performance and deliver exceptional customer experiences.