About – ActiveCalls

who we are

At ActiveCalls, we believe communication should be simple, efficient, and always reliable. We’re a team of problem-solvers, innovators, and communication enthusiasts passionate about helping businesses connect better – whether it’s with their customers or their teams.

We see a future where communication is seamless, global, and empowering

We’re more than just a voice communication platform – we are your partner in building better connections. With a focus on simplicity, scalability, and innovation, we provide tools that adapt to your business, not the other way around.

Integrity

We act with transparency, fairness, and respect in everything we do. Trust isn’t just a word. It’s how we build strong relationships with our clients, partners, and teams.

Accountability

We deliver on our promises. Whether it’s a big win or a lesson learned, we take ownership and strive for continuous improvement.

We achieve more together

Collaboration drives us forward. Sharing ideas, supporting each other, and working as one team allows us to create better solutions, faster.

Innovation

We embrace change and welcome the new. By staying curious and creative, we’re constantly evolving, developing, and scaling ideas that shape the future of communication.

Have a question?

Whether you’re curious about features, setup, or how ActiveCalls works for your business, check out our FAQs.

What kind of customer support does ActiveCalls offer?

ActiveCalls provides 24/7 global support to ensure your business stays connected around the clock. Whether you need help with setup or troubleshooting or have questions about features, our team is available via email (support@activecalls.com) or phone to assist you anytime, anywhere.

Does ActiveCalls support remote work?

Yes! ActiveCalls is designed for flexibility, making it perfect for remote teams. With features like WebRTC calling and our softphone app, your team can stay connected from any device, anywhere. No special hardware is needed – just reliable tools to keep communication seamless, no matter where work happens.

What is the mission of ActiveCalls?

Our mission is simple: to make communication effortless for businesses of all sizes. We’re here to help teams connect better, work smarter, and grow faster with tools that are intuitive, scalable, and reliable. By turning complex telecom challenges into simple solutions, we empower businesses to deliver exceptional customer experiences, no matter where they are in the world.

Who uses ActiveCalls?

ActiveCalls is ideal for teams that rely on seamless communication to deliver results. Customer support teams use it to manage inbound inquiries with ease, while sales teams rely on its call analytics and smart routing to close deals faster. It’s also a favorite for remote teams needing flexible tools to stay connected, and operations managers who want scalable solutions to handle seasonal call spikes. Whether you’re streamlining customer service or enhancing team collaboration, ActiveCalls is built to fit your needs.

How can I get started with ActiveCalls?

Getting started is easy—just get in touch with our team for a quick product walkthrough, choose the plan that fits your needs, and you’ll be ready to enjoy effortless communication in no time!