- Pricing plans
Choose the right plan for your team
Enjoy a range of features designed to enhance your inbound and outbound calling experience.
$29
per user/month
- Inbound & outbound calls
- Free On-Net Calls
- WebRTC calling & softphone app
- Call forwarding & queues
$59
per user/month
- Inbound & outbound calls
- Advanced call management (IVR, call parking)
- Call recording & real-time analytics
- 24/7 global support
Enterprise
Built for large-scale teams. Unlock premium features like:
$119
per user/month
- Scalable channels (up to 100 simultaneous calls)
- Supervisor tools (call coaching & analytics)
- Expanded storage
- 24/7 global support
Compare plans
Basic
$29/mo
Standard
$59/mo
Enterprise
$119/mo
Voice Outbound
Make calls to customers from your system.
Voice Inbound
Receive calls from customers on your system.
DID Numbers
Direct numbers routing calls to a specific team or individual.
Call queue
Organise and hold incoming calls until an agent is available.
Call quality monitoring
Track and evaluate call performance to ensure clear communication.
WebRTC Calling
Make and receive calls directly through your web browser.
CDRS
Detailed records of call activity for tracking and analysis.
24/7 Global Support
Round-the-clock assistance available anywhere in the world.
Analytics
Insights and data to track, measure, and improve call performance.
Auto-attendant (IVR options)
Automatically direct callers to the right department or agent.
Call Parking
Temporarily place a call on hold and retrieve it from another device or extension.
Call Waiting
Alerts you to an incoming call while you’re already on another call.
Call Recording
Capture and store calls for training, compliance, or future reference.
Call Supervision (spy/Whisper/Barge-in)
Monitor calls silently, coach agents privately, or join calls when needed.
Conferences
Host group calls to connect multiple participants in real time.
Call Transcription
Convert spoken conversations into written text for easy review and analysis.
- faqs
Have a question?
Whether you’re curious about features, setup, or how ActiveCalls works for your business, check out our FAQs.
ActiveCalls is a cloud-based voice communication platform designed to help businesses connect better. It simplifies call management with features like smart routing, real-time analytics, and flexible voice plans. Whether you’re handling high call volumes, scaling your team, or just need reliable tools to stay connected, ActiveCalls makes communication effortless – anytime, anywhere.
ActiveCalls is designed for businesses of all sizes – from startups to global enterprises – looking to streamline their communication. Whether you’re managing a small team, scaling operations, or handling high call volumes, our platform adapts to your needs with flexible plans, advanced features, and global scalability. It’s perfect for companies that prioritise efficiency, reliability, and seamless customer interactions.
ActiveCalls ensures crystal-clear call quality with advanced cloud-based technology. Our platform uses regional data centers to minimize latency, reduce dropped calls, and deliver smooth audio, no matter where you or your customers are located. Plus, features like call quality monitoring let you track and optimize performance in real time, so every conversation sounds its best.
ActiveCalls offers a range of features to make managing calls simple and efficient, including:
* – Smart call routing to direct calls to the right team or agent.
* – Call queues to organize and prioritize inbound calls.
* – Auto-attendant (IVR) for interactive menus that guide callers.
* – Call forwarding to redirect calls to the right device or team member.
* – Call screening to filter and prioritize incoming calls.
* – Internal voice calls for free communication within your team.
These tools are designed to help your team handle calls smoothly, reduce missed opportunities, and keep your customers happy.
Yes, with ActiveCalls, you can monitor and coach calls in real time using our call supervision tools available on the Standard and Enterprise plans. Features like spy, whisper, and barge-in let supervisors listen to calls, provide guidance to agents without the customer hearing, or join the conversation when needed. It’s the perfect way to improve team performance and deliver exceptional customer experiences.
- Get Started
Ready to dial up your business growth?
Get started today and make every call count.
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